Changing order status
Your orders have payment and fulfillment statuses that you can change on the My Sales → Orders page. You can update a status for a single order or in bulk. When you update an order status, your customer automatically receives an email notification with updated order status information.
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Changing status for a single order
Before you change the status, remember that there is no “Save” button. So the status will be updated immediately and the customer will receive the notification email.
To change the status of a single order:
- From your Sauecommerce admin, go to My Sales → Orders.
- Click on the status dropdown and select a new payment of fulfillment status:
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Changing order statuses in bulk
You can mass update your orders by changing their status in your Sauecommerce admin. That comes in handy when you ship orders in bulk or have a lot of orders out for delivery and want to notify shoppers about their order status.
To change the status of several orders:
- From your Sauecommerce admin, go to My Sales → Orders.
- Select several orders and click the Mass update dropdown:
- Select Change payment status for selected orders or Change fulfillment status for selected orders.
- Select a new status and click Update.
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Our technical teams will help you to create your e-commerce websites and all the support need to connect to the existing systems