Discount coupons

You can offer your customers a percentage (10% off), fixed value ($5 off), free shipping, and a combination (a discount plus free shipping) on products and categories. Coupons are unique codes that customers can enter at checkout and get a discount on their purchase. A promo code can be a combination of letters and/or numbers or a word. You can use your own codes or let Sauecommerce generate them for you.

You can specify a minimum order amount to use a discount, what type of customers can use a discount, and products or categories to which the discount can be applied. For each coupon you can also choose how many times it can be applied: unlimited, single, or once per customer. For a “Free shipping” or “Free shipping + discount” coupons it’s possible to specify a certain shipping or delivery method.

How discount coupons work
Creating discount coupons
Adding coupon restrictions
Modifying existing coupons
Managing discount coupons

A discount coupon is basically a code that a customer can enter at checkout and get a discount on their order.

If you create at least one coupon and it's active, the coupon field will appear on the cart page. Your customers can click on Redeem your coupon link to access it:

Сustomers can apply one coupon per order. When a coupon is applied at the checkout, the discount amount is deducted from the order subtotal — a total cost of all items in the cart excluding taxes and shipping.

Once you remove or deactivate all discount coupons in your store so there are no active discount coupons that customers can use, the coupon field will automatically disappear from your store.

You can create codes for monetary ($5 off) or percentage (10% off) discounts, free shipping and a combination of the two — a discount (fixed value or percentage) plus free shipping. A discount code is a combination of letters and/or numbers or a word. You can use your own codes or let Sauecommerce generate them for you.

How to send coupons

You can send coupons to customers in different ways:

• through personal emails and messengers,
• in the abandoned cart recovery emails,
• in the marketing emails — add the discount code for the next purchase to increase chances for the next order,
• in the social media — add the discount code to the post, tempting followers to visit your store.

How to make coupon field more visible

To enter the discount code at checkout, a customer should click on Redeem your coupon link to access the coupon field. If you often offer your customer discounts via coupons or gift cards, you can expand the coupon field so shoppers can enter promo codes right away:

You can expand the coupon box with the help of CSS. You can find the CSS code Sauecommerce CSS Cookbook article.

You can create discount codes for:

• a fixed value discount (e.g. $5 off),
• a percentage discount (e.g. 10% off),
• a free shipping,
• a fixed value / percentage discount + free shipping.

To create a new discount coupon:

Instead of adding codes one by one, you can import a list of coupons in CSV with the Discount Coupon Importer app for Sauecommerce or duplicate an existing coupon as many times as you need with the Coupon Generator app

You can set coupon codes to be applicable to specific orders, products, and customers and limit the number of times a coupon can be used.

To add usage restrictions to a coupon:

Coupons restrictions for orders over specific amount

If you want customers to spend a minimum amount to qualify for the discount, select Subtotal over in the Orders section and enter a minimum subtotal amount:

Coupons restrictions for specific customers

If you want to define what customers can use your coupon, you can set it up in the Customers section by selecting one of these:

• All customers — anyone can apply the code.
• Repeat customers — those who placed at least one order with Paid status. To apply the coupon, a customer should also login to his account in your store.
  You can send such coupons in Order Confirmation emails as a bounce back offer that encourages people to return to your store for another purchase, or reward your regular customers with a special discount.
• New customers — those who haven’t yet ordered in your store can use the code.
  You can promote these coupons right in your storefront or send them in Abandoned Cart Recovery emails to drive sales and increase the conversion rates.

Coupons restrictions for number of uses

To restrict the discount usage, select one of these:

• Unlimited — customers can apply the code numerous times.
• Once per customer — each customer can apply the coupon only once with the same email at checkout. The same person will be able to use the code several times, if they provide different email addresses for each order at checkout.
• Single use — the coupon will expire as soon as a customer places an order with this code. You can use these coupons for making personalized special offers to your customers.

Coupons restrictions for specific products

In case you want to clear out some excess inventory or boost sales of seasonal items, you can create coupons that should apply to specific products or categories. Click Limit by product or Limit by category to select items that qualify for the discount:

Coupons restrictions for shipping methods

For coupons with the free shipping option, you can specify a shipping and delivery method by clicking Limit by shipping method and selecting shipping or delivery methods:

Shipping or delivery rules (e.g., delivery area, delivery date picker, etc.) of a method you chose will be applied to the free shipping coupon.

All shipping or delivery methods you connect to a coupon will become free for a customer after they enter a promo code at checkout:

For local delivery or pickup, a customer will be able to choose a delivery or pickup date if you enabled one.

You may need to change details in an existing coupon.

To edit a discount coupon:

You can manage coupon codes in your Sauecommerce admin, Marketing → Discount Coupons. Here you can filter coupons by:

• name
• code
• discount type
• time of life
• availability
• number of uses.

Filters help you quickly check what codes are used oftener than others, which coupons are active at the moment and which ones have already expired and more.

In case you want to stop the coupon usage for the moment and keep it for another promotion, you can pause the code and reactivate it later: